Our policy lasts 14 days. If 14 days have passed since your purchase and you want to return you item, a restocking fee will be added (15% from the value of your purchase).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Only regular priced items may be returned. 

A return label is not provided unless the customer paid for the shipping of their order.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 14 days after delivery.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Contact Us
For more information please contact us by e‑mail at support@travelteli.com